Terms and Conditions

1. Introduction
Welcome to Spicetree Rajakumari. These Terms and Conditions govern your access to and use of our website (https://spicetreerajakumari.com/) and our services. By accessing or using our website, you agree to be bound by these terms and to comply with applicable laws and regulations. If you disagree with any part of these terms, please do not use our website.

2. Acceptance of Terms
By using our website, you agree to abide by these Terms and Conditions, as well as any local and international laws relevant to your use. You are responsible for compliance with applicable legal requirements.

3. Services Offered
Spicetree Rajakumari offers a variety of services, including accommodations, dining, amenities, activities, and other resort experiences. All information provided on our website is for general informational purposes and is subject to change without prior notice. While we strive to keep our offerings and descriptions accurate, availability and specifics of services may vary.

4. Booking Terms
Reservations and bookings are subject to our booking policies:

• Deposits: Some bookings may require a deposit to confirm a reservation.
• Cancellations: Cancellations and changes are subject to our cancellation policy, which may vary based on the room type, package, and booking period. Cancellation fees may apply.
• Refunds: Refunds will be processed according to our policies and may take up to 20–25 business days for international transactions.
• Rates and Availability: Rates, availability, and packages may change without prior notice.

5. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle your personal information. We are committed to protecting the information you provide through booking forms, inquiries, and other interactions with our website. Personal data may be shared with third-party partners only as necessary for service provision, in compliance with applicable data protection regulations.

6. Payment Terms

• Payment Methods: We accept various payment methods, which may vary based on your location. Additional currency conversion fees may apply for international transactions.
• International Payments: International payments may be subject to additional processing fees or conversion rates based on your bank’s policies.

7. Use License
We grant you a limited, temporary license to view and download a single copy of materials on our website for personal, non-commercial use only. This license does not transfer ownership and prohibits:

• Modification or copying of the materials;
• Commercial use of materials or displaying them publicly;
• Attempting to decompile or reverse engineer any software on the site;
• Removing copyright or proprietary notations from materials;
• Transferring materials to another person or mirroring materials on other servers. This license may be revoked if any of these restrictions are violated.

8. Limitations of Liability
Spicetree Rajakumari and its suppliers are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services, including loss of data, profits, or business interruption. Certain jurisdictions may not allow these limitations, so they may not apply to you in their entirety.

9. Intellectual Property
All content on this website, including text, images, graphics, and logos, is the intellectual property of Spicetree Rajakumari and is protected by copyright and trademark laws. Unauthorized use of any materials may violate intellectual property laws.

10. User Conduct
Users are expected to conduct themselves respectfully while using our website. Engaging in abusive, defamatory, or illegal behavior is strictly prohibited and may result in restricted access or other measures.

11. Content Accuracy
While we strive to ensure that the information on our website is accurate, complete, and current, some materials may contain errors or inaccuracies. Spicetree Rajakumari reserves the right to update or correct content as needed without prior notice.

12. Links to Third-Party Sites
Our website may contain links to third-party sites. These links are provided for your convenience, and Spicetree Rajakumari does not endorse or take responsibility for the content of these external websites. Access to such websites is at your own risk.

13. Refunds and Cancellations
Refunds for cancellations are processed in accordance with our policy. International refunds may take 20–25 working days to process, depending on bank and location-specific factors. Please review our Refund and Cancellation Policy for more details.

14. Force Majeure
Spicetree Rajakumari shall not be held liable for delays or inability to fulfill services due to events beyond our control, including but not limited to natural disasters, government restrictions, pandemics, or other unforeseen circumstances.

15. Dispute Resolution and Governing Law
These Terms and Conditions are governed by the laws of Kerala, India. You agree to submit to the exclusive jurisdiction of the courts of Kerala for any disputes arising from these terms or the use of our website. We encourage an amicable resolution of disputes before pursuing legal action.

16. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without prior notice. By continuing to use our website, you agree to be bound by the most current version of these terms.